Provide it service and support without the cost and complexity of traditional itsm solutions.
Jira service desk api create issue.
To change jira issues into jira service desk issues you need to manually select an request type for the field customer request type.
Complete all required fields and any other fields that you want.
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Spin up new services with jira service desk s intuitive codeless setup and configuration.
To create an issue anywhere in jira.
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The jira service desk rest api is currently an experimental release and will eventually become a stable release.
I can think of two ways of doing this.
Jira service desk now has a public rest api see the release information below we re delighted to announce that jira service desk now has a public rest api.
When you make a request to a paged api the response will wrap the returned values in a json object with paging metadata as follows.
I would like to link jira up to an existing system to pull data in automatically.
Type a summary for the issue.
Creating an issue using the jira rest api is as simple as making a post with a json document.
1 we click on a link in our existing system which sends a json rest api request to a http endpoint on jira which raises an issue in jira software and sets some fields based on the json values we provide.
To create an issue you will need to know certain key metadata like the id of the project that the issue will be created in or the id of the issue type.
Type a summary for the issue.
To change which fields appear when you create another issue click configure fields and select and deselect the fields you want when you next create an issue the selected fields will be displayed.
To create an issue anywhere in jira.
The jira service desk rest api uses pagination to conserve server resources and limit the size of responses.
To raise an issue as a jira service desk issue you need to use the raise a request option on the left.
To change which fields appear when you create another issue click configure fields and select and deselect the fields you want when you next create an issue the selected fields will be displayed.
This is a seed question from the jira service desk team.
Complete all required fields and any other fields that you want.
The proposed bot should automatically create an issue ticket in jira service desk based on the email sent by the user.
Jira versions earlier than 8 4.
